Lakhs of people travel everyday through Indian Railways. During this journey, he also has to face a lot of problems. But to overcome these problems, where can people file complaints… Very few people know about this. People who use social media try to convey these problems to the officials of Indian Railways through Twitter, but many times the complaint made by Twitter does not have much effect. So today we are going to give you information about an app which has been released by the Ministry of Railways, Government of India itself and through this you can register any train related complaint.
What is Name of this app
Ministry of Railways had launched an app some time ago through Twitter, which is named RailMadad. Launching this app, the Ministry of Railways had said that you can find solutions to any kind of questions and complaints related to the train here. This app is no less than a panacea for those traveling by train. If it is installed in your phone, then you can get rid of all your problems inside the train. Let us tell you that through this app, you will get rid of all the problems immediately. You can take medical and security related help inside at any time. If you are traveling by train and your health deteriorates or you face any security related problem, then you can take immediate help through this app. Through this app, many special facilities are provided for differently-abled people and women. Along with this, if you are facing any kind of problem inside the train, then you can lodge a complaint through this app. If you have any problem related to railway station or any railway personnel, you can register your complaint immediately through this app.
What to do if you do not have a smartphone
Now in the country There are also many people who do not have a smartphone. Many times there is a smartphone, but the internet does not work properly at the location where the train is. So the question arises that when the internet will not work or there will be no smartphone then how will you register your complaint in that situation. If you are facing any such problem, then Indian Railways has issued a helpline number 139 for you. You can get solution of any of your problems by calling on this number. Be it food related issue, train cleanliness issue, medical emergency or any security related complaint… you can call on this number and get all your complaints resolved.
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